Powered by EBAA in co-operation with ECFAC

ECFAC

European Corporate Flight Attendant Committee

ECFAC's Mission Statement

The ECFAC is dedicated to adding value to the Business Aviation Industry by supporting and ensuring the highest quality level of the Flight Attendants (F/A’s), Cabin Crew Members (CCM’s) and Flight Technicians (FT’s) hereby collectively designated as “Cabin Attendants” who operate in the Business Aviation environment. Its aim is to improve the awareness of the numerous benefits their presence on board offers to the Operators.

Cabin Attendants positively reflect their Company’s image with complete discretion and confidentiality. Cabin Attendants also provide:

  • Passenger and crew safety;
  • Flight operation security;
  • Cabin service including safe food storage and handling;
  • Crew communications and liaison;
  • Passenger and crew emergency first aid;
  • Inventory control;
  • Protection of the cabin interior and furnishings;
  • Customs, Immigration and Border Control interface.


The ECFAC works to improve the Industry and public perception of the Cabin Attendant by increasing the understanding of the Flight Attendants / Cabin Crew Members / Flight Technicians as valued Crew Members.

While we do not suggest that Flight Attendants should always be carried on small aircraft, it is important that cabin duties, whether performed by Pilots, Engineers, or dedicated Flight Attendants, are conducted to best practice, for the benefit of both the Passenger and the Operator.

The aim of this website is to offer the EBAA Operator Members the opportunity to easily find professional, trained and experienced Corporate/VIP Cabin Attendants whenever they need them. Within the frame of this project, the EBAA staff, in co-operation with the ECFAC, will also assist the Corporate/VIP Cabin Attendants in the best way they can in order to provide excellent service (a.o. through the Annual “EUROPEAN CABIN SERVICE CONFERENCE - ECSC”).

The role of the “ECSC” is to inform and educate the Cabin Attendants and develop their awareness of the safety matters, the high-end cabin service as well as the latest products and services available in the industry.

Download the ECFAC Guidelines.

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THE ECFAC TEAM

The Committee is currently formed of 14 volunteer members, among which 3 employees from the EBAA. Each member is responsible for a different aspect within the Business Aviation environment; this results in a successful annual European Cabin Service Conference (ECSC) and continually improves the Industry standards.

Chair
Vivien Parcinski (Corporate VIP/VVIP F/A)

Vice-Chair
Matthew Delamere (Eyelevel Ltd.)

Members of the Committee
Anne Chuard (Past Chair; former Corporate VIP/VVIP F/A)
Patricia Green (Corporate VIP/VVIP F/A)
Martin Henschel (Carlos Aviation Catering Network)
Paula Kraft (DaVinci Inflight Training Institute)
Deborah Corinne Kuta (Corporate VIP/VVIP F/A)
Monique Lepore Ansermot (former Corporate VIP/VVIP F/A)
Pierre Rambroul (UpperSky Gourmet)
Nikola Veselova (Corporate VIP/VVIP F/A)
Bianca Dorneanu - (EBAA Logistics)
Christine Mairesse - (former F/A, EBAA Liaison and "WE-CARE" project)
Nancy Vandeputte - (EBAA Logistics)

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A new short presentation and pictures of the Members of the Committee will be available soon.

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THE F/A SELECTION COMMITTEE

Vivien Parcinski (Corporate VIP/VVIP F/A)
Anne Chuard (Past Chair; former Corporate VIP/VVIP F/A)
Patricia Green (Corporate VIP/VVIP F/A)
Deborah Corinne Kuta (Corporate VIP/VVIP F/A)
Monique Lepore Ansermot (former Corporate VIP/VVIP F/A)
Nikola Veselova (Corporate VIP/VVIP F/A)

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We have created various subdivisions of our Committee:

CATERING SUBCOMMITTEE

Chair: Pierre Rambroul
Vice Chair: Martin Henschel
Members: Paula Kraft, Sylvain Fontan, Robert Shepherd

Our team of Caterers comes from the major airports in Europe. With a true proficiency acquired through their long experience and in line with the highest European standards for food and aviation safety, each of them are key-players in their respective fields.

They wish to bring the best of their skills and share it with Flight Attendants in order to find common grounds and subjects that would answer most Flight Attendants' questions and needs.

Meanwhile, within the frame of the latest European Cabin Service Conference, they got to know each other better and they created an atmosphere of mixed professionalism and friendship that allows an optimised communication and the presentation of more lively and operational topics.

The aim was to build up more interactive exchanges. Out of this group, Caterers found complementary topics to be offered for the ECSC, with a variety of excellent ideas brought to the table by each Caterer. At the Conference, the team demonstrated an amazing cooperative spirit by always helping each other.

The 2017 edition was the "première" for this team, and we are confident that the next years will benefit from this experience!

Caterers aim to go further on, by making this Conference the ultimate in terms of sharing expertise and knowledge about:

  • Topics Flight Attendants use or need in the aircraft to improve their daily work-life (i.e.: presentations about cheeses and wines)
  • Topics related to general culture and the different services in accordance with customs and lifestyles of their Guests (i.e.: "Butler in the Sky" and tableware items)
  • And of course networking between Flight Attendants and Caterers, which allows specific questions to be asked for improved co-operation.

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COMMUNICATION AND MEDIA SUBCOMMITTEE

Chair: Nikola Veselova

Flight Attendants are fully informed of the latest news, events and trends.

Follow us on:

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TRAINING SUBCOMMITTEE

Chair: This position is currently open

To educate, share and deliver information.

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SCHOLARSHIP SUBCOMMITTEE

Chair: This position is currently open

To find suitable Sponsors who will provide training to candidates who have applied for the scholarship.

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Ambassador

Chair: This position is currently open

To welcome new Attendees and find Sponsors for the Conference.

Need more information?

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